Fit Factory Rewards

Frequently Asked Questions

What is Fit Factory Rewards?

Fit Factory Rewards is the fitness industry’s most exciting FREE loyalty and rewards program. Members can earn points every day and these points can be easily redeemed for instant rewards and savings!

How do I sign up?

You can login to the Fit Factory App and click the Fit Factory Rewards Tile or you can register your email address fitfactoryclubs.com/rewards (make sure to use the same email account you use at Fit Factory) If you don’t see an email, check your spam folder and make sure to whitelist Perkville so that you are always informed of your points.

How do I earn points?

Members can earn points for coming to the gym, taking group classes, completing PT sessions, upgrading your membership, and more. Find the full list HERE!

How do I redeem my points?

You can track your points online through the Fit Factory App in Fit Factory Rewards or HERE. You can redeem your points by clicking HERE

Is there an app?

You can sign up and login to Fit Factory Rewards via the Fit Factory App! Just tap the tile.

What can I earn?

Use your points for free classes, private training, guest passes, bottled water, access to amenities, and MORE!

How do I refer someone?

Click the ‘Refer a Friend’ tile in the app and send your referral a link! You and your referral will only recieve a free month each after your referral joins.

Does it cost me anything?

No, it’s FREE!

Do all membership levels have access?

Yes, it’s free for all members to use!

What if I freeze or cancel my membership? Do I lose my points?

We limit access to active members only. Once you freeze or cancel, you will lose access to your points within 24 hours. If you come back, your points will be reactivated!

What if I have issues with my rewards?

If you have any issues with your rewards, you can email [email protected].

Do points expire?

Points do not expire

Exclusive Member Savings You’ll Actually Use

IN-CLUB REWARDS

Use Fit Factory Rewards points for swag, guest memberships, upgrades, personal training and more.

HOTELS

Save up to 65% on 200,000+ top hotels and resorts like Hilton, Hyatt, and Wyndham.

MERCHANDISE

Save up to 55% on brand names like Ray-Ban, Coach, Michael Kors, Callaway, Sonos, Theragun, Cuisinart, and more.

EVENTS

Save up to 35% on live event tickets for sports, concerts, theme parks, and movies.

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